The program was opened by Mr. Bashir Sultan Al-Maqtari, Deputy Director General, where he welcomed all the bank’s agents, assuring them that you are our strategic partners in always improving the service for the better, stressing the importance of applying compliance principles in disbursing remittances because of its importance in preserving the nation’s economy from money laundering.

  Mr. Nabil Al-Awami - Director of Tadhamon Pay Administration, provided an explanation about Tadhamon Pay services (Quick Pay, Send, Enjaz, Alinma Express, Alinma Pay, Telemoney, Bin Yaala, and Al Rajhi service launched today). He also explained the importance of strengthening and continuing the relationship between Tadhamon Bay and agents.

The Head of the Anti-Money Laundering and Fraud Department, Mr. Samir Al-Azki, representative of the Compliance Department, presented at the event a special training program on the importance of applying the principles of financial consumer protection at Tadhamon Bank and the role of Tadhamon Pay agents in applying these principles in practice when dealing with one of Tadhamon Pay’s services, and these were the first part of the program lasted for half an hour.

In the second part of the training program, which lasted for two hours, the head of the Anti-Money Laundering and Fraud Department, Mr. Samir Al-Azki, trained Tadhamon Bay agents on combating banking fraud and addressing the resulting imbalances for the purpose of raising agents’ awareness and not being vulnerable to any fraudulent operation. Practical cases were reviewed for the purpose of transferring interest and instilling a culture of compliance among Tadhamon Bank agents. At the end of the program, a test was conducted to measure the participants’ understanding and the extent of the desired benefit from the program, and their interaction was positive.

At the conclusion of the program, the program workers were praised, each with his own name and position, and many thanks and gratitude were expressed to the agents for their interaction with the program, who came from all sides in order to acquire the necessary knowledge related to combating money laundering, combating fraud, and applying the principles of protecting the financial consumer.